Popular local bakery chain Butterwick has announced the immediate closure of all its stores, except for its locations at Rushden Lakes and on St Giles’ Street in Northampton.
In a statement, owners Ryan and Fiona Scarborough expressed their “deep regret” at the decision, explaining that rising operating costs and changes in customer spending habits made it impossible to continue running the business in its current format. The closures include the original Butterwick shop in Corby, which opened in 2019.
The company stated that this marks a “new chapter” for Butterwick, as it plans to return to its roots as an “authentic in-store bakery experience.” The focus will now be on the two remaining stores, where they will bring back original products and upgrade their menu with handcrafted drinks and freshly made sandwiches.
For customers with existing celebration or wedding cake orders, the owners have reassured them that all cakes will still be made as planned. Customers who were due to collect from a now-closed store will be contacted directly to make alternative arrangements.
All loyalty points and gift cards will remain valid and can be redeemed at the Rushden Lakes and Northampton St Giles stores.
The company has directed all creditor queries to BRI Business Recovery and Insolvency.
On their recent post they said:
It is with deep regret that we announce the closure of all Butterwick stores with immediate effect, apart from our Rushden Lakes and Northampton St Giles locations.
This decision has not been made lightly. Despite tireless efforts to secure all stores and protect every role, the continued rise in operating costs and significant changes in customer spending habits have left us unable to sustain the business in its current form.
We are heartbroken for the impact this has on our incredible team members, who have worked with such passion and dedication to deliver the warm, welcoming Butterwick experience that so many of you have come to love. We are immensely proud of every one of them and deeply grateful for their commitment.
Looking ahead, however, this is not the end of Butterwick – it’s the beginning of an exciting new chapter. By focusing on Rushden and Northampton, we will be returning to our roots: an authentic in-store bakery experience where craft, freshness, and creativity come first.
We’ll be bringing back some of our most loved original products, creating lots of new ones, and giving our menus a big upgrade – from handcrafted drinks to freshly made sandwiches. Our goal is to deliver the very best of Butterwick: indulgent, high-quality treats and a coffeehouse experience our communities can be proud of.
For those with celebration or wedding cake orders, please don’t worry – all cakes will be made as planned. If your chosen collection store is no longer open, we will be in touch directly to make alternative arrangements.
We also want to reassure you that all loyalty points and gift cards remain valid and fully redeemable in our Rushden Lakes and Northampton St Giles stores.
We would like to sincerely thank all of our loyal customers for your support over the years. Your kindness, encouragement, and love for what we do have meant the world to us. We can’t wait to welcome you into our Rushden and Northampton stores to share everything we’ll be working on.
With heartfelt thanks,
Ryan & Fiona
All creditors should direct queries going forward to BRI Business Recovery and Insolvency on rjago@briuk.co.uk and rboston@briuk.co.uk.
